We're here to help you find a place to live in Japan.
Email us with your question and we'll get back to you as soon as possible.
Email SupportTap any listing to view its full details. The listing page includes a link to inquire directly with the housing provider (VillageHouse, OakHouse, etc.). Open Door Japan aggregates listings but does not handle bookings or contracts directly โ you'll deal with the provider for the actual rental.
We update listings daily from official provider websites, but prices and availability can change at any time. Always confirm the final price and move-in date with the housing provider before signing anything.
Most listings in Open Door Japan are from foreigner-friendly providers who do not require a Japanese guarantor. Use the "No guarantor" filter to see only those listings. Always confirm guarantor requirements with the provider before applying.
Premium unlocks unlimited swipes, advanced filters, priority listing notifications, and saved favorites with notes. You can cancel anytime from your iPhone Settings โ Apple ID โ Subscriptions, or in the app under Profile โ Manage Subscription.
If you subscribed via the iOS app: Open the iPhone Settings app โ tap your name at the top โ Subscriptions โ Open Door Japan โ Cancel Subscription. Apple manages all iOS subscriptions, so cancellations must be done through Settings.
If you subscribed via the website: Sign in at opendoorjapan.com and visit Profile โ Manage Subscription, or email us and we'll cancel it for you.
iOS subscriptions: Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in, find the Open Door Japan charge, and request a refund.
Web subscriptions: Email us at opendoorjapanapp@gmail.com within 14 days of purchase and we'll process a refund per our Terms of Service.
You can delete your account at any time:
Your account, saved favorites, and personal data will be permanently removed within 30 days. If you can't access the app, email us at opendoorjapanapp@gmail.com from the email address on your account and we'll delete it manually.
Note: Deleting your account does NOT cancel an active subscription. Cancel the subscription first (see above), then delete the account.
Check that notifications are enabled in your iPhone Settings โ Open Door Japan โ Notifications. Also make sure you've granted permission inside the app the first time you signed in. If notifications still aren't working, try signing out and back in โ this re-registers your device with our notification system.
All prices are shown in Japanese yen (ยฅ), as Japanese rental contracts are denominated in JPY. We don't currently offer currency conversion โ use a service like XE.com to convert.
We'd love to hear it. Email opendoorjapanapp@gmail.com with as much detail as possible โ screenshots help a lot. We read every message.
No. We aggregate publicly available listings to make them easier to discover in English. We are not affiliated with, endorsed by, or sponsored by any of the housing providers listed in the app. All inquiries, bookings, and contracts are handled directly between you and the provider.
Open Door Japan
782-1 Ichinose, Nakagawa, Fukuoka 811-1233, Japan
Email: opendoorjapanapp@gmail.com